If you have selected Razorpay as your merchant, you must authorize your Zoho Forms account to access your Razorpay resources using OAuth authentication.
OAuth Authentication lets you connect your form with Razorpay using secure access tokens instead of Key ID and Key Secret, providing secure access to the Razorpay resources via token-based authentication.

1. Click Authenticate to grant Zoho Forms access to connect with your Razorpay account.
   
   
   
   
   
   
2. In the pop-up, enter OAuth Name and select the Mode of Authentication to be either Sandbox or Production.
   
   
   
   
   

   
   
   

   Note: We recommend that you enter a meaningful OAuth Name. This name will be for your reference to identify the OAuth.
   
3. Click Proceed.
   
4. You will be redirected to the RazorPay window. Use the Razorpay account owner’s login details to authorize OAuth authentication and connect to a specific Merchant ID. Click Authorize to allow Zoho Forms to securely access your RazorPay account to make read/write operations while processing payments.
   
5. Once authorized, you can view a list of authorized RazorPay accounts in the OAuth Authorized with  dropdown in your Zoho Forms Payment field configuration.
   
6. To authorize a new RazorPay account, click + New Connection in the dropdown.
   
   
   
7. Enter the Payment Amount. You can either set a fixed amount for payment or autofill the Payment Amount with a value from a form field.
   
8. Under Prefill Information, you can include Email and Phone  from the form fields. This information will be prefilled in the merchant site.
   
9. Under Checkout Page Display Settings, enable Apply Razorpay Checkout Styling to use the checkout style configured for brand name and background color in your Razorpay dashboard to your checkout page. Learn more
10. To capture the status of payment for certain cases when a payment is made via Razorpay through the mobile payment app, you can configure a webhook under Webhook Configuration.
    
11. Click Done.
    

Configuring Checkout Page Display Settings

1. In your Razorpay dashboard, navigate to Account & Settings > Checkout settings > Checkout Styling.
   
2. Set your preferred background color under Background color and your brand name under Brand name and logo.
3. Save all the changes.
   
   
   

1. In your form, navigate to Razorpay payment gateway configuration.
   
2. Under Checkout Page Display Settings, enable Apply Razorpay Checkout Styling.
   

Note:

Other checkout styling elements such as Brand logo, Border Style, Font, Slidebar graphic, Razorpay trusted badge will be displayed on checkout page according to your configurations in Razorpay's Checkout Styling, regardless the selection made under Checkout Page Display Settings.

1. Click Authenticate OAuth in the top-right corner of the Payment Gateway configuration.
   
   
2. In the pop-up, enter the OAuth Name and select the Mode of Authentication to be either Sandbox or Production.
   

   
   

   
   

   Note: We recommend that you enter a meaningful OAuth Name. This name will be for your reference to identify the OAuth.
3. Click Proceed.
   
4. You will be redirected to the RazorPay window. Use the Razorpay account owner’s login details to authorize OAuth authentication and connect to a specific Merchant ID. Click Authorize to allow Zoho Forms to securely access your RazorPay account to make read/write operations while processing payments.
   
5. Once authorized, you can view a list of authorized RazorPay accounts in the OAuth Authorized with dropdown in your Zoho Forms Payment field configuration.
   
6. To authorize a new RazorPay account, click + New Connection in the dropdown.
   
   
7. Enter the Payment Amount. You can either set a fixed amount for payment or autofill the Payment Amount with a value from a form field.
   
8. Under Prefill Information, you can include Email and Phone from the form fields. This information will be prefilled in the merchant site during payment.
   
9. Under Checkout Page Display Settings, enable Apply Razorpay Checkout Styling to use the checkout style configured for brand name and background color in your Razorpay dashboard to your checkout page. Learn more
10. To capture the status of payment for certain cases when a payment is made via Razorpay through the mobile payment app, you can configure a webhook under Webhook Configuration.
    
11. Click Done.

1. Go to your Razorpay Account's Dashboard  and navigate to Settings.
2. Under the Webhooks tab, click Setup your Live Webhook.
3. Paste the copied Webhook URL in the textbox provided and select Active. 
   
4. Enter the Secret Key. This is the key that you have setup under the Payment Settings in your form builder.
5. Under Active Events, select the payment.failed and order.paid options.
6. Click Save.
   
   
   

When configuring payment gateways, sensitive information like secret keys and tokens are encrypted before they are stored in our database and are never exposed to other third party apps.

Revoke OAuth Access Token

1. Click the home icon in the top-left corner to access the Control Panel.
2. In the Control Panel, click Access Tokens under Developer Space. 
   
   
   
   
3. Hover over Razorpay and click the Delete icon.